Skip to content
Help Center | Envia.com
Search
Ctrl
K
Cancel
Dark
Light
Auto
EN
Español
ES
English
EN
Português
PT
Italiano
IT
Français
FR
Account
Create an account
Verify your account
Add addresses and packages
Multi-company on Envia.com
Add users
Assign a new account owner
Add customers
2FA: Two-step authentication
Change email
Change phone number
Change or recover your password
Request credit
Create shipment
Shipment types
Volumetric weight
Quote
Create label
Multiple-piece shipment (MPS)
Drop off and pick up at branches
Envia Insurance
UPS high-value protection
LTL freight
Envia Cross-Border
Excel shipments
Bulk shipments
Cancel label
International shipping
International shipping guide
Activate international shipping
Generate an international shipping label
Product declaration
Customs, taxes, and duties
Commercial invoice
Upload documents
Recommendations for international shipments
Shipments
My Shipments
Proof of delivery (POD)
Cash on delivery
NDR shipments
My overweights
Reports
Configure carriers
Print format
Custom key
Duty payment
DC-e (Brazil)
Additional charges Mexico
Additional charges US
Packaging
Packaging guide
Dimensions and weight
Proper packaging
Materials
Void fill
Sealing
Label placement
Fragile goods
Packing methods
Palletizing
Prohibited items
Pickup
Request a pickup
Reschedule a pickup
Flag a pickup
Incidents and tickets
Review incidents
Review tickets
Create a ticket
Ecommerce Pro
Set up your store
Locations and packages
Automatic package
Automatic shipping rules
Automatic label generation
Automatic quoter
LTL freight in checkout
Rate rules
Checkout zones
Fallback rates
Accept store payments with EcartPay
Advanced settings
Packing slip settings
Set up packing slip printing
Update permissions
Duty configuration
View orders
Create a manual order
Sync your orders
Order detail view in Ecommerce
Generate a label from Ecommerce Pro
Collect pending orders with a payment link
Manage orders from Ecommerce Pro
Scan & Go: generate labels by scanning your orders
Split an order into multiple packages
Link a shipment to an order
Picking list & packing slip
Retry shipment sync
FAQ
Shopify fields
Shopify return labels
Store already installed
Integrate ecommerce
Shopify
Tiendanube
Woocommerce
Wix
Jumpseller
Bigcommerce
Yampi
Tray
Bling
Ecwid
Prestashop
Mercado Libre
Miravia
CDiscount
Amazon
Salesforce
Temu
Walmart
SHEIN
Olist
Vtex
Squarespace
Zoho Inventory
Magento2
eBay
Tiktok
Odoo
Which Odoo module to use
Install Envia.com Plugin - Odoo.sh
Connect Odoo Online/Odoo SaaS
Install Odoo Module - Odoo Online/Odoo SaaS
Products
Products
Product table
Sync products
Add products
Edit products
Delete products
Import with Excel
Stackable or rollable
Link to a package
Payments and billing
Add balance
View invoices and payments
Create and download invoices
Account statement
Automatic payments
Envia fee invoicing (Brazil)
Request a refund
COD chargebacks
Withdraw COD funds
Automatic COD invoicing
Notifications
Shipment notifications
COD WhatsApp confirmation
Tracking page
Custom emails
Track labels
Developers/API
Sandbox
API token
Envia.com API
Dark
Light
Auto
Notifications
Guides for alerts, the tracking page, and tracking a label.
Shipment notifications by Email, SMS, and WhatsApp
WhatsApp confirmation for cash on delivery (COD)
Customize the tracking page
Custom emails for shipments
Track labels