Envíos / Shipment Management

Create international shipping label

Our international shipping service is available with a variety of supplier partners in each region, allowing us to guarantee a high-quality and efficient service, regardless of your location.

To make international shipments, it is necessary to activate this option. Otherwise, an alert will be displayed before generating the international shipment.

Steps to activate international shipments

  1. Access envia.com
  2. Go to settings and select My company
  3. Locate and activate International shipments

Note: Make sure your account is verified in order to use this service.

Recommendations

Here are some key recommendations to ensure a successful international shipment. These tips will help you avoid common problems and ensure that your packages reach their destination smoothly.

Customs Broker

  • Have a customs broker when initiating international shipments.
  • Products with a value greater than 300 USD require a third party customs broker.

Product Declaration

When creating a shipment on our platform, be sure to declare the products correctly. This information is used to generate the waybill.

Once generated, you can find the waybill in your shipments.

  • Just click on the three dots next to the shipment and select Bill of Landing.
  • Print this document and add it to the kangaroo pouch for international shipments.
  • All information must be declared in English, regardless of the language of the destination country.
  • The product description must be specific and detailed. (Example: For footwear, mention material, color and characteristics).
  • Correctly declare the cost of the product, even if they are samples.
    • The values on the waybill, bill of lading and invoice must match.
  • Include a composition chart.

Make sure you enter all the information correctly so that your international shipment is processed smoothly.

Tax Information

  • Tax ID or RFC: Required for both sender and receiver.
    • Lack of Tax ID may result in the package being held.

Documentation

  • Place three copies of the waybill and three copies of the bill of lading with the package.

Customs Charges

  • Customs charges are handled directly by customs.
  • Our platform allows you to select whether the sender or the recipient absorbs this charge.

Note: If the package is returned to the origin, this entails additional taxes for both export and re-import to Mexico.

Additional Information

Customs Duties

  • Customs in the destination country may impose customs duties, import duties, taxes and other charges on international orders.

Duty Payer Selection

  • You can choose who pays the duties (consignee or shipper) when generating the shipment from the details side panel or from the parcel settings.

Data required for BoL creation

The Bill of Lading (B/L or BoL) is a key document in trade and shipping issued by a shipping company to a shipper confirming that the goods were received in acceptable condition and are ready for shipment.

It is a legal agreement between the shipper and the carrier, specifying the type, quantity and destination of the goods. It also serves as a shipping receipt upon delivery of the goods.

This document contains some of the data shown in the table below:

Description
Product quantityNumber of units or quantity of products
Product descriptionDetailed description of the goods
Made InCountry of origin of the goods
HS CodesHarmonized codes for customs classification.
Identify your HS code at the U.S. Census page
Unit priceUnit price of the goods
Tax ID DestinationTax data of consignee
Tax ID OriginSender's tax data

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