Prestashop

Steps to integrate your Prestashop store

1. Generate a key from Prestashop

• In Prestashop settings, go to “Advanced Parameters” and then select “Webservice".
• Click the blueAdd new webservice key” button, do the following for each section and click “Save” when you are done.

Section	Action
Key	Generate a new key. (This will be useful in step 5).
Key description	Write a description for the key.
Status	Make sure the button is set to “Yes”.
Permissions	See and configure the required permissions.

2. Access envia.com

3. Go to the Ecommerce Pro > Connect Store

4. Click on the “Integrate my ecommerce” and select Prestashop.

5. Enter the URL of your Prestashop store and click “Continue".

• (Make sure you are entering the correct URL. To confirm, add /api/ at the end of the store address. If the browser prompts for a username and password, you are on the right track. For more details, you can consult the documentation of PrestaShop).

6. Add your login credentials (Step 1; Key) access section and click on Create.

7. Verify your envia.com registered email address and click Continue.

Ready! Now your Prestashop store is integrated with envia.com.

Set up your store on Envia.com

These settings are made directly from your Envia.com panel. They are essential for the integration to work properly.

Use of web services in Prestashop

Verify that you have activated the use of web services in PrestaShop.

1. In Prestashop settings, go to Advanced Parameters and then select Webservice.
2. Select the key you generated previously and edit it
3. Scroll down to Configuration, and in the Enable PrestaShop's Webservice check that the button is set to Yes.

Brazil Recommendation

To incorporate the Identification number field in the checkout of your store, follow these steps.

Permissions for Access Key generation

Consult and configure the required permissions

Error messages during integration

FAQ

Why are orders not registered after integrating several stores into the same root URL?

You may encounter problems with order registration if you have integrated several stores into the same root URL. Although the integration may appear to be successful, the system will not register orders correctly.

To solve this problem, make sure to perform an individual integration for each store domain by merging them into the same root URL. This measure ensures a correct registration of orders and avoids possible conflicts between stores.

For example, if you have two stores "https://ejemplo.com/1" and "https://ejemplo.com/2" both joined in a root URL as "https://ejemplo.com", you must make an individual integration for each domain.

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Is the plugin compatible with PrestaShop version 8.1.5?

Our plugin is currently obsolete, so it is not compatible with any recent version of PrestaShop. Add image