Envíos / Shopping experience
Activate SMS for customers
Table of contents
You can maintain effective communication with your customers and provide them with important information about their shipments through text messages.
Enable text messages (SMS – Whatsapp)
- Access envia.com and go to Buyer experience > SMS Messages
- Activate notification channels
- WhatsApp notifies when labels are created, sent, information and delivered.
- SMS notifies when a tag is created.
- Templates for WhatsApp are ready to use. Shipping information is automatically inserted into variables based on order specifications.
Additional charge:
- Mexico: $1 MXN
- Colombia: $50 COP
SMS
Additional charge:
- Mexico: $1.5 MXN
- Colombia: $350 COP
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