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Amazon
Steps to integrate my Amazon store
Section titled “Steps to integrate my Amazon store”- Visit envia.com and go to Ecommerce Pro > Connect Store
- Click the Integrate my ecommerce button and select Amazon
- Enter the name of your Amazon store and the country it belongs to, then click continue.
- Tip: If you sell in several countries, we recommend including the country in your store name (for example: Amazon MX, Amazon US, Amazon ES). This will help you identify each integration quickly, especially when managing or troubleshooting.
- Sign in to your Amazon account
- Accept the permissions our app needs. Check the box and click Continue.
- Verify the email registered in Envia.com and click Continue.
That’s it! Your Amazon store is now integrated with Envia.com.
Set up your store in Envia.com
Section titled “Set up your store in Envia.com”You make these settings from your Envia.com dashboard. They are required for the integration to work correctly.
Origin address and packages
Set where your shipments leave from and which packaging you use. This is required to schedule pickups and get quotes
Products
Set the weight and size of each product. The system then calculates rates correctly and picks the right package
Automatic package
The system picks the best packaging for each order so you do not have to do it by hand
Automatic shipping rules
Set shipping rules that automatically calculate shipping costs for your orders
For more details, see our Help Center articles on setting up your store.
Frequently asked questions
Section titled “Frequently asked questions”Do you sell in more than one country with Amazon?
Amazon handles independent stores by country (Amazon Mexico, Amazon United States, Amazon Spain, etc.). To see all your orders in Ecommerce Pro, you must repeat the integration process for each country where you have an active Amazon store.
If you only connect one store, you will only see orders from that country. Make sure you integrate the Amazon Shop that corresponds to each country where you operate.
Why don’t my Fulfillment by Amazon (FBA) orders appear?
Amazon ships those orders from its warehouses, so Envia.com does not import them. You only see the shipments you handle yourself. See Ignored orders in Ecommerce Pro.