Custom keys

Keys or accesses allow you to set up pre-negotiated rate guides with carriers through our platform. By entering your keys, carriers will recognize you when quoting and generating labels, automatically applying the special prices you have agreed upon. Keep in mind that each carrier has its own format, so the fields may vary. Handle your keys with care.

Steps to add keys

1. Log in to envia.com and click in the top right corner of the screen.
2. Select Carrier Settings
3. Identify the carrier with which you have an agreement and click on Add custom key.
4. Add the different information that your carrier has provided you with to access customised rates.
5. Complete all fields with the correct information.

Important. Make sure you have the necessary details of the personalised keys with the parcel's account executive before proceeding. This will allow you to generate shipments without any problems.

Steps to change or update keys

1. Go to Carrier Settings
2. Find the carrier with the keys you want to update
3. Click on the three dots on the right and select Delete custom key.
4. Enter the new data provided by the carrier
5. Complete all fields and save the changes

Note: Update your keys if there has been a change in your agreement, if you made a mistake, or if the carrier requested it.

Benefits

• Negotiated rates: Take advantage of prenegotiated tariffs with your parcels when quoting and generating shipments.
• Automatic recognition:  Carriers will automatically apply the agreed prices without additional adjustments.
• Efficiency and Savings: Save time and costs by managing your shipments with the rates you’ve already negotiated.

It is necessary to certify and test before enabling the keys to create shipments in production. If your keys are not ready, errors may arise when creating a shipment.

FAQ