Enzo / About Enzo
Who is Enzo?
Table of contents
Enzo is Envia.com virtual assistant, designed to make managing your shipments easier and provide support within our platform. Its artificial intelligence allows you to perform various actions quickly and easily, optimizing your time and enhancing your experience
Enzo is integrated into the Envia.com platform and communicates with you via WhatsApp. With just a few clicks, you can ask questions or request assistance without needing to contact a support agent.
Enzo features
- Create national shipments
- Cancel a shipment
- Track your packages
- Create a new support ticket
- Review status of your support ticket
- Schedule a pickup
Important information about Enzo
For Enzo to assist you properly, the number you use to contact it must be registered in your Envia.com account. If your number is not linked, Enzo will not recognize your information, and some features, such as package tracking or shipment creation, will not be available.
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