Primeros pasos / Account
Create an account
Table of contents
envia.com is your ideal online shipping platform, offering a variety of services for your business or e-commerce store. It provides a one-stop solution for all your shipping needs, allowing you to quote with several carriers and ship both locally and internationally.
Additionally, we offer multiple payment options, including customizable enterprise plans to give you flexibility. It stands out for its ease of use and variety of options to cover your shipping needs, making it a convenient option for your company.
Steps to create an account
There are two ways to create your account:
- Directly on envia.com
- Enter our website: envia.com
- Select Sign up
- Correctly complete all the requested fields.
- Make sure that the email and phone number provided are active and not previously registered with envia.com.
- Activate your account through the link that you will receive in your email.
- Log in and continue verifying your phone number by entering the code you received by SMS or WhatsApp.
- At the invitation of an Executive Envia
- You will receive a link similar to “https://ship.envia.com/salesman/XXX”. Once your executive sends you the link, click on it and follow the same steps described above to create your account.
Important Fact: If you do not register using the link sent to you by your executive, you will not receive the promotions and benefits he/she has mentioned.
Welcome to the family!
Consider that the super administrator of the account is the one who will have access to make modifications to the registered phone and email.
Recommendations
- Select a permanent email and phone number: It is advisable to choose an email and phone number that does not need to be changed in the short term, thus ensuring continued access to your account.
- For companies: It is advisable to use a generic e-mail address and a company telephone number instead of an employee's personal details. This ensures continuity of access even if an employee leaves the company.
FAQ
What should I do if I do not receive the SMS verification code?
- Try to select the option to send the code via WhatsApp as the second option.
- Codes expire after 2 hours. If they are not entered within this period, they become invalid. If it tells you that it already exists, it is because the registration has already taken place. To receive a new code, try logging in and you will receive a new email.
What should I do if I do not receive the verification code by e-mail? If you do not receive the verification email, it could be because your inbox is full and you are not receiving the emails for this reason. Please check how to manage your storage.
I cannot create an account, what should I do?
- If it tells you that the account already exists, it is because the registration has already been completed, but you still need to complete it. Log in to complete the registration. You will be prompted to enter your phone number and country.
- “Something went wrong” = if more than 5 requests are made within 10 minutes, the IP will be blocked for 24 hours.
If the system prompts you for a password, you may have registered using the Google button. We recommend that you log in using that same button.
Two-Factor Authentication (2FA) is a security system that requires two logins, providing an extra layer of security to ensure exclusive access to your account, even if someone knows your password.
Consult this resourcefor more information.
Both natural persons and legal entities can register.
