Ecommerce Pro / Integrate ecommerce
Mercado Libre
Steps to integrate my Mercado Libre store
- Visit envia.com and go to Ecommerce Pro > Connect Store
- Click the Integrate my ecommerce button and select Mercado Libre.
- Enter the name of your Mercado Libre store and the country to which it belongs, then click continue.
- Accept the permissions that our application needs. Check the box and click Continue.
- Authorise our Envia Shipping application to connect to your Mercado Libre shop by clicking the Authorize this application button.
- Once the connection is authorized, you will be redirected to envia.com. If this does not happen, click on the link that will appear on the screen.
- Verify your email address registered on envia.com and click Continue.
Done! Your Mercado Libre store is now integrated with Envia.com.
Store settings
Configure your store correctly to ensure a smooth shipping process. Consult the next articles that will guide you on the fundamental configurations that you should apply to your store.
What settings can I manage in my ecommerce?
Configure your shipping address and manage different types of packages with our platform, every detail counts to offer you maximum efficiency.
How do I set up my products in Ecommerce Pro?
Learn how to configure your products with Ecommerce Pro to optimize your shipments. Improve the efficiency and shipping rates of your ecommerce.
For more details, see our help articles on settings of your store.
Shipping Market (ME1)
What is ME1?
Mercado Envíos 1 (ME1) is the perfect solution if you sell large or heavy products on Mercado Libre. With this option, you can manage your own logistics or use third-party services to ship products that are not eligible for Mercado Envíos 2 (ME2). This offers your buyers greater transparency regarding costs, delivery times, and coverage availability.
Available shipping options
Choose the option that best suits your products and needs.
1. Customized
Configure shipping based on your product’s characteristics. You can add multiple shipping methods and define specific costs and delivery times.
- Full customization for each product’s characteristics.
- Flexibility to set costs and delivery times.
- Option to offer different shipping methods to your customers.
2. Unspecified
Coordinate shipping details directly with your buyer. Ideal for very specific products or situations where you prefer to manage shipping personally.
- Complete control over the shipping process.
- Flexibility to personalize shipping based on the buyer’s specific needs.
- Direct communication to resolve any details quickly.
3. Free Shipping
Boost your sales by offering free shipping. You can easily configure this option for multiple products and cover the shipping cost by adjusting the product price.
- Increases sales attraction and conversion.
- Enhances the customer experience by offering added value.
- Quick and easy setup for multiple products.
4. ME1
Ideal for large and heavy products that require special handling. The system automatically calculates shipping costs and delivery times, displaying all the information to the buyer.
Remember to register the product’s dimensions and weight correctly.
- Full transparency on costs and delivery times.
- Automatic calculations save time and prevent errors.
- Perfect for products requiring special handling.
Permitted Dimensions for ME1
- Mexico (Paquetexpress)
- Maximum weight: 68 kg
- Dimensions: between 150 cm (59.05 in) and 500 cm (196.85 in)
It is recommended to register dimensions accurately to avoid potential issues.
For more details on the permitted dimensions, check the maximum dimensions guide.
ME1 Activation Process
Activating ME1 requires collaboration with the seller’s Sales Advisor or Key Account Manager (KAM). Follow these steps to activate ME1:
- Complete the Contingency Table: Define shipping costs for ME1 and specify the geographic regions where you plan to ship.
- Request activation: Once the table is completed, request the activation of ME1 to your commercial advisor. It is important that when making this request you indicate that the dynamic freight integrator is Envia Shipping (not Envia.com) to avoid registration errors.
- Submit Request: The advisor will send the activation request to the internal team, which may take approximately 7 business days from the request date.
- Tracking: After this time, check the status of your request to confirm that ME1 is active.
Important Notes
- Sales Advisor Required
To activate ME1, it is necessary to have the support of a Mercado Libre Commercial Advisor. If you have not yet been assigned one, we recommend you contact Mercado Libre's support team for assistance.
- Condition for Activating ME1
You must have the ME2 modality active on your account to enable ME1. Both must be active, but ME2 will always be your preferred shipping option.
Download Contingency Table
The contingency table is a document you need to activate ME1 on Mercado Libre, showing Paquetexpress costs and delivery times by zip code and weight.
Steps to download the contingency table
1. Go to Ecommerce Pro > Store settings
2. Select your Mercado Libre store
3. Click on the button Contingency Table button
4. Enter your zip code of origin and click on Download
5. You will receive an excel file with all the costs and delivery times according to the different coverage areas.
The contingency table applies exclusively to Mexican zip codes and shows Paquetexpress rates, the only service enabled at checkout.
Additional Information
- Service available exclusively for Mexico
- Table includes weight ranges from 0 to 100 kg
- Prices shown correspond to your current plan
- Information includes estimated delivery days based on distance
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