Pagos y Facturación / Cash on delivery (COD)
COD Cash Withdrawal
Table of contents
Si has recibido pagos contra entrega y quieres disponer de ese dinero en tu cuenta bancaria, sigue estos simples pasos para hacer el retiro desde Ecart Pay. Recuerda que puedes solicitar un retiro una vez cada 24 horas.
How to withdraw cash on delivery
Para retirar tu dinero de pago contra entrega (COD) de Ecart Pay, sigue estos pasos:
- Log in to your account Ecart Pay.
- Go to the Retiros button and select Create retreat.
- Ingresa la cantidad que deseas retirar y haz clic en Continue.
- Introduce tu contraseña para confirmar la solicitud y haz clic en Accept button.
Important Fact: Requests can be made once every 24 hours and are reviewed on Tuesdays and Fridays at 9:30 am (Mexico time).
FAQ
No, there are no withdrawal fees. Fees are applied before the money is credited to your Ecart Pay account.
If your withdrawal request is rejected, please contact our support team. Please have your transaction number and country of origin ready.
If you do not receive your money, contact our support team to check the status of your request. Some common problems may be undelivered waybills, negative balance or incorrect bank information.
All Ecart Pay payments are made through wire transfers, including SPEI.
The minimum withdrawal amount is $0.01 MXN and the maximum amount is the available balance in your account.
Did you find this resource useful?