Shipment statuses

Tracking your shipments is essential to keep you informed about the progress of your packages and ensure that they arrive at their destination without problems. Knowing these statuses will allow you to anticipate any possible problems and take the necessary measures if necessary.

The next table details the different shipping statuses you may encounter when tracking your orders. Each status provides information on the progress of your shipments.

Status	Description
1st delivery attempt	The first delivery attempt has been made.
1st collection attempt	The first collection attempt has been made.
2nd delivery attempt	The second delivery attempt has been made.
3rd delivery attempt	The third delivery attempt has been made.
Canceled	The order has been cancelled.
Created	The order has been created, but not shipped.
Damaged	The order is damaged.
Returned	The order has been returned.
On track for delivery	The order is on its way for delivery.
On the way to pick up	The order is on its way to be picked up.
Delivered	The order has been successfully delivered.
Delivered at origin	The order has been delivered at origin.
Sent to	The order has been shipped.
Address error	Error in the address provided.
Information	Status information available.
N/A	The status of your shipment is about to be updated, please check back later.
Undeliverable	Unable to deliver the order.
Pending	The order is pending processing.
Lost	The order has been lost.
Return problem	Problem with the return process.
Pick up at the office	The order is available for pick up at the office.
Collected	The order has been picked up.
Redirected to	The order has been redirected to a new address.
Rejected	The request has been rejected.
Delayed	The delivery of the order is delayed.