Envíos / Packaging
Shipping Policies: Prohibited and Restricted Items
Prohibited items
Prohibited items are those subject to legal restrictions or limitations imposed by the company. Therefore, they may not be shipped by the parcel service.
List of prohibited items
Category | Items | Examples |
---|---|---|
Drugs and Substances | Drugs, CBD, narcotic drugs, psychotropic substances | |
Hazardous Substances | Toxic substances, poisons, hazardous materials and wastes | |
Explosives | Explosives, compressed gases, exuded dynamite | |
Radioactive Materials | Explosive substances, radioactive materials | |
Animals and Derivatives | Live or dead animals, skins and hides, fresh meat | |
Perishable Products | Plants, flowers, fruits, vegetables, legumes, etc. | |
Medicines and Samples | Medicines, laboratory samples, biological wastes | |
Others | Fueled engines, loaded firearms, items that could cause damage to LTL units, floors, tiles and china |
Restricted items
Restricted items are those that can be shipped, but are subject to special conditions. If you send any of the following items, you will not be entitled to any type of compensation and/or claim.
List of restricted items
Category | Artículo | Example |
---|---|---|
Fragile items | Glass | |
Mercancía falsificada | “Pirate” or “imitation” merchandise | |
Valuable objects | Jewelry | |
Drink | Alcoholic beverages | |
Perishable products | Perishable and easily decomposable items | |
Liquids | Liquids (in case of spill, additional charges may be incurred) | |
Artículos de valor | Coins, currencies, valuable documents, precious metals | |
Valuable objects | Jewelry, gold bars, antiques, works of art, etc. | |
Others | Vapes, cigarettes, pornographic material |
Important Information
- Before making your waybill, it is essential to verify the complete list of prohibited and/or restricted items as established in our Terms and Conditions. Please note that the above list may vary depending on the country.
- You must make sure that the containers or packaging of your items are the most suitable for their transportation. envia.com shall have no liability in case of loss, theft or damage when shipping any of the prohibited items set forth in our Terms and Conditions.
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