Customize tracking page

The main function of the custom tracking page on envia.com is to offer you the ability to customize the tracking of your shipments, providing a unique and specific experience for your customers. This page allows you to customize it by adding your own branding and style.

Steps to customize my tracking page

1. Access envia.com and go to Buyer experience > Tracking page
2. Click New, and select a template.
3. In General settings, do the following:
   • In Description, provide a description of your tracking page. This description will help you identify the template in use.
   • In Destination country, select the countries where your tracking page will be displayed. This step is important to ensure that your tracking page is available to your customers in the countries where you ship.
   • In StoresChoose the ecommerce platforms on which your tracking page will be available. (Be sure to set up a separate tracking page for shipments you ship from our platform.)

Tools to customize my tracking page

Tool	Description
Tracking	Tracking shipments.
Title	Customize the title with AI-based suggestions, choose the header type, font, thickness, size, color and text alignment. You can also adjust the space that your text will occupy.
Text	Set the font, thickness, size, color, and text alignment. Define the space that your text will occupy.
Image	Upload an image. Set its width, alignment and alt text.
Columns	Select a predefined pattern or add columns. Customize column and row properties.
Button	Add smart buttons and adjust button options.
Divider	Insert a line and adjust its width and alignment.
Menu	Add the elements you need and customize its style.

These options allow you to adapt the design and interactivity of the tracking page to your brand and the needs of your customers.