Pagos y Facturación / Payments
Request credit
The credit is the acquisition of a loan in “saldo envía” for financing your shipments. Envia.com provides you with a monetary amount according to your needs, which will make it easier for you to manage your payments according to the granted conditions.
To request it, make sure you meet the requirements and follow the steps below. Once you submit your application, you will receive an email with instructions and necessary documents for the credit contract.
The authorized amount and term will be sent to the email registered in your envia.com account. Please note that credit conditions are subject to review and changes.
Steps to apply for credit
- Log in to envia.com and go to settings > My company
- Start the request in the Credit section and click to begin the process
- Submit a ticket on the platform requesting credit and include the desired monthly amount, payment term, and cutoff date
- If approved, the credit will be activated in your account and you will receive an email with instructions for the electronic or handwritten signature of the Credit Contract
- If your company's documents are not up to date, an updated version of these will be requested via email.
- Ensure you meet the following specific requirements for your country to avoid setbacks in the approval process.
Requirements by country
You must meet one of the minimum requirements established for your country, whether in terms of monthly income or a specific shipment volume.
| Country | Monthly Income | Monthly shipment volume |
|---|---|---|
| Argentina | $1,000,000.00 ARS (one million Argentine pesos) | 500 shipments |
| Brazil | R$5,000.00 BRL (five thousand reais) | 150 shipments |
| Canada | $3,200.00 CAD (three thousand two hundred Canadian dollars) | 150 shipments |
| Chile | 3,000,000.00 CLP (three million Chilean pesos) | 500 shipments |
| Colombia | $3,000,000.00 COP (three million Colombian pesos) | 250 shipments |
| USA | $300.00 USD (three hundred dollars) | More than 100 labels |
| Spain | €2,300.00 EUR (two thousand three hundred euros) | 150 shipments |
| Guatemala | $19,000.00 GTQ (nineteen thousand quetzals) | 150 shipments |
| India | ₹100,000.00 INR (one hundred thousand rupees) | 150 shipments |
| Mexico | $100,000.00 MXN (one hundred thousand pesos) | 300 shipments and more than 3 months of platform usage |
| Peru | $9,100.00 PEN (nine thousand one hundred soles) | 150 shipments |
| South Africa | $40,200.00 ZAR (forty thousand two hundred rands) | 150 shipments |
If you do not meet the above-mentioned requirements, your request will be rejected in the ticket within the platform.
Necessary Documentation
The documents required for individuals and legal entities vary by country. Please refer to the following table for more details.
| Country | Natural Person | Moral or Legal Entity |
|---|---|---|
| Argentina | – Valid ID (front and back) – CUIT or CUIL – Proof of Address (not older than 3 months) – Email with name | – Articles of Incorporation – Valid ID (front and back) of the Legal Representative – Email of the Legal Representative that includes their name and the company domain – CUIT of the company – Proof of Address of the company |
| Brazil | – Valid ID – CPF – Proof of Address (not older than 3 months) – Email with name | – Articles of Incorporation – Valid ID of the Legal Representative – Email of the Legal Representative with their name and the company domain – CNPJ of the company – Proof of Address (not older than 3 months) |
| Canada | – Valid ID – Tax ID – Proof of Address (not older than 3 months) – Email with name | – Certificate of Incorporation – Valid ID of the Legal Representative – Email of the Lawyer with their name and the company domain – Business Number – Proof of Address (not older than 3 months) |
| Chile | – ID Card (front and back) – RUT – Proof of Address (not older than 3 months) – Email with name – Tax folder | – Registration in the Business Registry – ID Card (front and back) of the Legal Representative – Email of the Legal Representative that includes their name and the company domain – RUT of the entity – Proof of Address of the entity – Tax folder |
| Colombia | – Citizenship ID (front and back) – Unique Tax Registration (RUT) – Proof of Address (not older than 3 months) – Email with name | – Chamber of Commerce – Citizenship ID (front and back) of the Legal Representative – Email of the Legal Representative – Unique Tax Registration (RUT) of the entity – Proof of Address of the entity |
| USA | – Valid ID – Tax ID – Proof of Address (not older than 3 months) – Email with name | – Articles of Incorporation / Certificate of Formation – Power of Attorney – Valid ID of the Lawyer – Email of the Lawyer with their name and the company domain – Employer Identification Number (EIN) – Proof of Address (not older than 3 months) |
| Spain | – Valid ID (front and back) – NIF – Proof of Address (not older than 3 months) – Email with name | – Deed of Incorporation – Valid ID (front and back) of the Legal Representative – Email of the Legal Representative that includes their name and the company domain – NIF – Proof of Address of the company |
| Guatemala | – Valid DPI (front and back) – Unified Tax Registration (RTU) – Proof of Address (not older than 3 months) – Email with name | – Incorporation Act with Commercial Registry – Valid DPI (front and back) of the Legal Representative – Email of the Legal Representative that includes their name and the company domain – RTU of the company – Proof of Address of the company |
| India | – Valid ID (Aadhaar Card) – Permanent Account Number (PAN) – Proof of Address (not older than 3 months) – Email with name | – Memorandum of Association and Certificate of Incorporation – Aadhaar Card of the Legal Representative – Email of the Legal Representative with their name and the company domain – GSTIN of the company – Proof of Address (not older than 3 months) |
| Mexico | – Valid INE (front and back) – Current Fiscal Situation Certificate – Proof of Address (not older than 3 months) – Email with name | – Incorporation Act and Registration Receipt in the Public Commercial Registry – Power of Attorney of the Legal Representative – Valid INE (front and back) of the Legal Representative – Email of the Legal Representative that includes their name and the company domain – Current Fiscal Situation Certificate of the company – Proof of Address of the company |
| Peru | – Valid DNI (front and back) – RUC – Proof of Address (not older than 3 months) – Email with name | – Articles of Incorporation – Valid DNI (front and back) of the Legal Representative – Email of the Legal Representative that includes their name and the company domain – RUC of the company – Proof of Address of the company |
| South Africa | – Valid ID – Tax Number – Proof of Address (not older than 3 months) – Email with name | – Memorandum of Incorporation (MOI) and Company Registration Certificate – Valid ID of the Legal Representative – Email of the Lawyer with their name and the company domain – Tax Number – Proof of Address (not older than 3 months) |
Upon receiving all requested documents, contracts are sent via DocuSign for signing to the provided email address.
Consult our terms and conditions if you want detailed information about credits.
FAQ
If you do not meet the requirements for your country, your request may be rejected. Meeting the requirements does not guarantee approval, as credit granting depends on an internal analysis by envia.com.
Contact a sales representative for personalized assistance and to evaluate possible solutions.
It is essential to have the corporate email of the legal representative in the case of a legal entity. For individuals, the email must include their name.
Yes, as long as there is no outstanding debt. You must contact a sales representative to request termination.
Yes, it is possible, but you will need to contact a sales representative, who will conduct an internal analysis based on the request.
Invoices will be available on the platform for download and payment. The banking details are in the credit contract.
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