Ecommerce Pro / Integrate ecommerce
Prestashop
Steps to integrate your Prestashop store
1. Generate a key from Prestashop
- In Prestashop settings, go to “Advanced Parameters” and then select “Webservice”.
- Click the blueAdd new webservice key” button, do the following for each section and click “Save” when you are done.
| Section | Action |
|---|---|
| Key | Generate a new key. (This will be useful in step 5). |
| Key description | Write a description for the key. |
| Status | Make sure the button is set to “Yes”. |
| Permissions | See and configure the required permissions. |
2. Access envia.com
3. Go to the Ecommerce Pro > Connect Store
4. Click on the “Integrate my ecommerce” and select Prestashop.
5. Enter the URL of your Prestashop store and click “Continue”.
- (Make sure you are entering the correct URL. To confirm, add /api/ at the end of the store address. If the browser prompts for a username and password, you are on the right track. For more details, you can consult the documentation of PrestaShop).
6. Add your login credentials (Step 1; Key) access and click on Create.
7. Verify your envia.com registered email address and click Continue.
Ready! Now your Prestashop store is integrated with envia.com.
Store settings
Configure your store correctly to ensure a smooth shipping process. Consult the next articles that will guide you on the fundamental configurations that you should apply to your store.
What settings can I manage in my ecommerce?
Configure your shipping address and manage different types of packages with our platform, every detail counts to offer you maximum efficiency.
How do I set up my products in Ecommerce Pro?
Learn how to configure your products with Ecommerce Pro to optimize your shipments. Improve the efficiency and shipping rates of your ecommerce.
Benefits
- Manage your company's details. Manage multiple origin addresses, packages and products from your store.
- Automatically assign parcels to your orders for faster shipment creation . Define the dimensions of your products and activate the automatic package function to achieve this assignment.
- Create the pick-up list (picking list) and packaging (packing slip) for all your orders, to collect the products and send them in an orderly manner.
- Split your orders into separate boxes. This will facilitate management and the shipping process.
Uso de servicios web en Prestashop
Verify that you have activated the use of web services in PrestaShop.
- In Prestashop settings, go to Advanced Parameters and then select Webservice.
- Select the key you generated previously and edit it
- Scroll down to Configuration, and in the Enable PrestaShop’s Webservice check that the button is set to Yes.
Brazil Recommendation
To incorporate the Identification number field in the checkout of your store, follow these steps.
Permissions for Access Key generation
Consult and configure the required permissions
Error messages during integration
Error Message 403 “Forbidden” o “400”.
This error occurs when the firewall blocks certain API connections or is limited to certain IP addresses.
In these cases, you must temporarily disable the blocking to allow integration or include our IP addresses in your whitelist:
3.227.182.193
54.161.96.109
FAQ
You may encounter problems with order registration if you have integrated several stores into the same root URL. Although the integration may appear to be successful, the system will not register orders correctly.
To solve this problem, make sure to perform an individual integration for each store domain by merging them into the same root URL. This measure ensures a correct registration of orders and avoids possible conflicts between stores.
For example, if you have two stores "https://ejemplo.com/1" and "https://ejemplo.com/2" both joined in a root URL as "https://ejemplo.com", you must make an individual integration for each domain.
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