Shopify

Integrate your Shopify store with envia.com to automate the shipping and delivery of products. This tool allows you to quote and select from a variety of carriers directly from your store, finding the most economical and efficient option for your business.

Steps to integrate your Shopify store

1. Visit envia.com and go to Ecommerce Pro > Connect Store
2. Click Integrate my ecommerce, select Shopify and then click Continue.
3. On the next page, select Install and log in to your Shopify account.
4. Accept the required permissions and access, then select Install Install.
5. Verify your email address registered on envia.com and click Continue.

You're done! Now your Shopify store is integrated with envia.com.

Store settings

Configure your store settings correctly to ensure a smooth shipping process. See the settings you need to apply to your store.

1. Configure your Origin Location
   • Make sure you have your shipping address correct to facilitate the delivery of your orders.
2. Manage your packages
   • Manage the packages you use to optimize shipping.
3. Activate the checkout feature
   • Activate the checkout option so that your customers can automatically calculate shipping rates.

For more details, see our help articles on settings of your store.

Activate automatic shipping rates (checkout)

To activate the automatic shipping rates in your store, it's important to meet certain specific Shopify conditions. These will allow you to optimize the checkout process and enhance the customer experience.
To learn all the details and requirements for using this tool, consult the conditions provided in Shopify's help center.

Plan Change: If you change your Shopify plan and no longer meet the above requirements, the partnership with the carrier service will be automatically deactivated.

Error message when activating checkout

It is important to note that in order to activate envia.com checkout service, you must first enable carrier-calculated shipping in your Shopify store.

If you do not meet this requirement, you might encounter the following error message:

“Carrier Calculated Shipping must be enabled for your store before enabling: Envia.com Checkout Service”

This message simply indicates that you need to enable a specific configuration in your Shopify store before you can use envia.com checkout service. Make sure to enable this option in your store's shipping settings to take advantage of the full functionality of the integration.

Benefits

Why Integrate your Shopify Store with envia.com?

• Easy integration: Integration with Shopify is quick and easy, allowing you to start using the benefits of envia.com in no time.
• Cost optimization: Find the most economical and efficient shipping option, reducing your operating costs.
• Flexibility in parcel options: Quote and select among several parcel companies directly from your store, finding the best option for each shipment.
• Time savings: Automate shipping and delivery processes, reducing the time spent on logistics management.
• Improved customer experience: Offer your customers accurate information about rates and delivery times, improving their satisfaction and loyalty.

For more information on how these benefits can help your business, see this resource.

FAQ

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Tracking number linking error
This issue occurs when an order is generated on envia.com with its tracking number and is not updated correctly in Shopify. Follow these steps to fix it:

1. In Shopify, select Orders and find the order with the incorrect number.
2. Within the order, select the three dots and click Edit Tracking.
3. Copy the correct tracking number from envia.com into the Tracking number field.
4. Make sure the Carrier is correct and adjust if necessary.
5. In Tracking URL, add the link to the envia.com tracking page.
6. Save the changes.

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Configuration of the "Nit/CC" field in Shopify Colombia

If your Shopify store is in Colombia and you are using Ecommerce Pro, adjust the following details to ensure the accuracy of your order information:

1. Log in to Shopify and go to Setting.
2. Under Payment Screen, find Customer Information.
3. Check Company name as required and save your changes.
4. Find Checkout screen language and click on Manage checkout screen language.
5. Make sure you are in the Checkout & system section and look for the Company label.
6. Write “Nit/CC” en Company label and save.

These settings ensure that the Nit/CC field is displayed correctly in the details of your future orders in Colombia.

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Setting up the "Zone" field in Shopify Guatemala

If your Shopify store is in Guatemala and you use Ecommerce Pro, adjust the following details to ensure accurate information in your orders:

1. Log in to Shopify and go to Setting
2. In Pantalla de pago, busca Customer Information. Mark Address Line 2 (floor, apt., dept., building, etc.) as required and save the changes.
3. Find Checkout screen language and click on Manage checkout screen language.
4. Make sure you are in the Checkout & system and locate the field Address2 label. Change the text in the Address2 label to "Zone" and save the changes.

These adjustments will ensure that the Zone field is correctly displayed in the details of your future orders in Guatemala.