Payments and Billing / Payments
Automatic payments
The automatic payment helps you keep your operations uninterrupted, preventing you from having to make manual payments. Depending on the type of account you have, this feature can be applied in two ways.
- Automatic payment for balance recharges
- Automatic payment for lines of credit
ℹ️ Only the user with SuperAdmi role can activate this function.
Automatic payment for balance recharges
Avoid running out of credit and keep your shipments active by setting up automatic recharges that are triggered when your account goes below the limit you define.
How does it work?
- Define a minimum balance (limit that will trigger the recharge)
- Define a fixed recharge amount (amount to be charged automatically)
When your account falls below the minimum balance, the system automatically recharges from your favorite card, without you having to intervene.
ℹ️ Make sure you have a valid payment method registered with Ecart Pay and that your account is verified before activating the automatic payment.
Steps to activate automatic reloading
Log in to your Envia.com account.
2. Go to the Settings section > Methods of payment

3. Click on the option Automatic payment to enable the functionality.

ℹ️ If you already have cards registered, the system will automatically select the card marked as favorite.
4. If you want to change the default card, click on Manage payment methods and mark another card as a favorite using ⭐️. That card will be assigned for automatic payments. (Optional)
5. Set the recharge parameters.
- Minimum balance: Limit above which the recharge is activated.
- Amount to recharge: Fixed amount to be automatically debited.
6. Click on Save configuration.

Automatic payment for line of credit
If you have a line of credit, you can activate the automatic payment to settle the appropriate amount securely and without manual intervention.
How does it work?
- The system will automatically collect the total amount of your debt one day before the payment deadline. (last day of deadline).
- The amount depends on the consumption during the credit period.
- The charge is made from your default card.

ℹ️ Only users with SuperAdmin role and with an account in Mexico can activate this feature.
Did you find this resource useful?