Additional services in full-load service

In addition to the movement of goods, the Full Truckload (FTL) service at Envia.com allows you to add additional services to customize your logistics operation according to your needs. These services add value, reduce risks and guarantee a safe, efficient and adequate delivery according to your operational conditions.

Additional Services

The additional services are optional add-ons that you can request during the quotation. Although not all shipments require them, in many cases they are indispensable to meet safety, maneuvering or operational support requirements.

Types of additional services available

Additional service	Description
Additional personnel	Support of more people for loading or unloading if you do not have your own personnel.
Bands, rails and accessories	Special equipment to secure goods and prevent damage in transit.
Loading and unloading maneuvers	Use of forklifts, cranes or other equipment when the load requires special handling.
Additional insurance	Additional coverage on the declared value of the merchandise. Recommended for fragile or high value products.

ℹ️ These services must be requested at the time of quotation, as they require prior validation with the logistics provider.

Important recommendations

• If your merchandise requires special maneuvers, additional equipment or supportin the field of additional comments during the quotation.
• Not all suppliers services, so your application should be submitted to the same validate in advance.
• The cost of these services is adds to the total of your quotationand may vary according to the unit and type of operation.

FAQ

Can I request additional personnel in any shipment?

Yes, as long as you indicate it in advance during the quotation or communicate it directly to your commercial advisor before generating the guide.

What happens if I do not request maneuvers and the unit cannot load?

You may incur extra charges such as dummy freight or demurrage. It is important to anticipate any operational requirements that may complicate loading or unloading.

Is insurance mandatory?

No, but it is highly recommended. It protects you in case of accidents such as theft, rollover or damage during the trip.