First steps / Account settings

Assign new owner to the account

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If you need to change the main responsible for your account, you can do it yourself from the user panel. This action allows you to assign someone else full control of the account, including settings, payments, access and security.

Ideal for internal changes, personnel departures or role restructuring.

ℹ️ Only the user with the Super Admin role can perform this action.

Steps to transfer

Log in to your Envia.com account.

2. In the right side menu click on Configurations > Users

3. Create a new user or choose an existing one.

4. Click on the three dots next to the user.

5. Select Transfer company and choose the permissions that the current user will have after the change.

    ℹ️ Once ownership is transferred, it cannot be undone. If you need to correct it, you will need to transfer it back to another user.

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