Accept payments at your EcartPay store

Selling online is about much more than just shipping packages. You also need a secure and easy way to process payments. EcartPay is the payment solution integrated with Envia.com that lets you accept payments directly in your store, without having to use third-party services or deal with complicated setup processes.

When you activate EcartPay, your customers can pay with a credit card, cash, interest-free installments, and other payment methods—all within your store and without being redirected to another page.

💡 EcartPay charges a fee starting at 0.4% per transaction. There are no activation fees or monthly fees.

Supported platforms

EcartPay is available for the following stores connected to Envia.com:

Platform	Available Payment Methods	Features
Shopify (Transparent Checkout)	Credit and Debit Cards	No redirection, MSI, advanced fraud prevention
Shopify (EcartPay Checkout)	Card, debit, cash, and more	MSI, self-billing portal, anti-fraud
Tiendanube	Card, debit, cash, and SPEI	Anti-fraud + biometric authentication, MSI, no pop-ups
WooCommerce	Multiple payment methods	Automated payment processing, fraud prevention, no pop-ups
Prestashop	Multiple payment methods	Seamless integration into your store, fraud prevention
VTEX	Multiple payment methods	Seamless integration into your store, fraud prevention

ℹ️ Some payment methods, such as SPEI or MSI, may be available depending on your store's country. Exact availability is confirmed during the activation process.

Checkout Options for Shopify

If your store is on Shopify, you'll see two options available. You can only have one active at a time:

• Transparent Checkout (Most Popular). Customers pay directly on your site without leaving your store. It accepts credit and debit cards, offers interest-free installments, and features advanced fraud protection. It’s the option that generates the most conversions because it doesn’t interrupt the checkout process.

• EcartPay Checkout. It accepts a wider variety of payment methods, including cash, credit cards, and debit cards. It includes a self-billing portal for your customers and advanced fraud protection.

⚠️ If you want to switch from one option to another, you must first disable the current option and then install the new one.

How to Set Up EcartPay in Your Store

1. Log in to your Envia.com account.
2. In the side menu, go to Ecommerce Pro > Store Settings.
3. Select the store you want to configure.
4. Scroll to the bottom of the page, to the EcartPay section.
5. Select the checkout option available for your platform.
6. Click Install or toggle the corresponding switch.
7. Follow the on-screen activation steps.

ℹ️ The activation process may vary depending on your platform. In some cases, you'll need to install an additional app or plugin in your store.

FAQ

Is there an activation fee? No. A fee is charged only for successful transactions, starting at 0.4%.

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Can I use EcartPay if I already have another active payment processor? It depends on your platform. Some platforms allow multiple payment methods at the same time. Check your platform's documentation to confirm this.

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Are payments reflected in "My Shipments"? No. EcartPay handles payments for your sales, not for your shipments. You can view your payment history on the EcartPay billing portal.

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What if my store isn't listed among the supported platforms? EcartPay is available for Shopify, Tiendanube, WooCommerce, PrestaShop, and VTEX. If you use a different platform, this feature is not yet available to you.