First steps / Account

Create an account

Envia.com is the platform for getting quotes and arranging local, domestic, and international shipments with multiple carriers—all in one place. When you create your account, you’ll gain access to:

  • Instant quotes from multiple shipping carriers.
  • Domestic and international shipping from a single platform.
  • Flexible payment methods and business plans.
  • A unified dashboard to manage all your shipments.

Options to create your account

Direct registration on Envia.com

  1. Login to envia.com
  2. Click Register for free
  3. Complete the form with your data:
    • Active e-mail
    • First and last name.
    • Country.
    • Valid phone number.
    • Password (Confirm it in the second field).
  4. Agree to the privacy policy and the terms and conditions.
  5. Click Sign up.
  6. Check your email and click on the activation link you received.
  7. Sign in and verify your phone number by entering the code you received via SMS or WhatsApp.

Executive Invitation Registration Send

If an Envia executive shared a personalized link with you (in the format https://ship.envia.com/salesman/XXX):

  1. Click on the link your account manager sent you.
  2. Fill out the form using the same fields as when you registered with your email address: first name, last name, country, phone number, and password.
  3. Accept the privacy policy and the terms and conditions, and click Register.
  4. Check your email, activate your account, and verify your phone number.

ℹ️ If you do not use your executive's link, any exclusive promotions or benefits he/she has shared with you will not be applied.

Recommendations

  • Use a permanent mail and telephone to avoid access problems.
  • For companies: it is recommended to use a generic corporate mail (e.g. logística@empresa.com) instead of that of a specific collaborator, in order to maintain continuity.

FAQ

What should I do if I do not receive the SMS verification code?

  • Request it by WhatsApp as an alternative.
  • Remember: Codes expire in 2 hours. If you've already registered your email address, try logging in to generate a new one.

What should I do if I do not receive the verification code by e-mail? If you do not receive the verification email, it could be because your inbox is full and you are not receiving the emails for this reason. Please check how to manage your storage.


I cannot create an account, what should I do?

  • If it tells you that the account already exists, it is because the registration has already been completed, but you still need to complete it. Log in to complete the registration. You will be prompted to enter your phone number and country.
  • “Something went wrong” = if more than 5 requests are made within 10 minutes, the IP will be blocked for 24 hours.

Why am I being asked to update my password?

If the system prompts you for a password, you may have registered using the Google button. We recommend that you log in using that same button.


What is two-factor authentication (2FA)?

Two-Factor Authentication (2FA) is a security system that requires two logins, providing an extra layer of security to ensure exclusive access to your account, even if someone knows your password.
Consult this resourcefor more information.

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Our support team will always be available to answer your questions and provide you with the help you need.