Update store permissions

Permissions are authorizations that keep a secure connection between Envia.com and your ecommerce store. Keeping these permissions up to date ensures the integration works correctly and helps you avoid errors when processing shipments.

When to update permissions

You should update your store permissions in these cases:

• If you have connection issues between Envia.com and your ecommerce store.
• When the platform rolls out security updates.
• When orders do not update.
• When products do not sync.
• When your account manager asks you to.

Steps to update permissions

1. Go to Ecommerce Pro and click Set up your store.
2. Select your store and click Settings.
3. In the upper-right corner, click the Update permissions button.
4. Continue with the process your ecommerce platform requests.

When you finish, you should see the message Store already installed, which confirms that the permissions were updated correctly.