Rate rules

With rate rules you decide what your buyer sees at checkout: a discount, a surcharge, a fixed price, or that certain carriers do not appear. You configure them in Set up your store, with checkout turned on.

Shipping zones inside a rule apply only to domestic shipments.

How to open the screen

1. Go to Ecommerce Pro > Set up your store.

   

2. Choose your store and select Settings.

   

3. In Store checkout, confirm it is turned on. If it is not, see Automatic quoter (checkout).

   

4. In Rate rule, select Add.

5. Complete the rule and save.

Note

Rate rules apply by carrier, not by service. Each carrier you choose is included or hidden as a whole.

Discount rule

Apply a discount to the shipping cost to offer cheaper or free shipping when the order meets the condition.

• Name. Identifies the rule. The buyer does not see it.
• Country. Choose the origin country and whether the shipment is domestic or international.
• Set shipping zone. For domestic shipments, specify state and city if the rule applies only to that area.
• Carriers. Choose the carriers the discount applies to.
• Products. All products or only some.
• Rate rule. Select Discount or increase.
  • Amount type. Choose Discount.
  • Discount type. Percentage or rate.
  • Percentage or Amount. The value to discount.
• Shipment type. Whether the rule depends on the order price or weight.
  • Minimum and maximum amount or Minimum and maximum weight. The range to apply the rule.

Increase rule

Increase the shipping cost to cover a surcharge when the order meets the condition.

• Name. Identifies the rule. The buyer does not see it.
• Country. Choose the origin country and whether the shipment is domestic or international.
• Set shipping zone. For domestic shipments, specify state and city if the rule applies only to that area.
• Carriers. Choose the carriers the increase applies to.
• Products. All products or only some.
• Rate rule. Select Discount or increase.
  • Amount type. Choose Increase.
  • Surcharge type. Percentage or rate.
  • Amount. The value to add.
• Shipment type. Whether the rule depends on the order price or weight.
  • Minimum and maximum weight or Minimum and maximum amount. The range to apply the rule.

Fixed price rule

Show a fixed shipping cost instead of that carrier’s live quote.

• Name. Identifies the rule. The buyer does not see it.
• Country. Choose the origin country and whether the shipment is domestic or international.
• Set shipping zone. For domestic shipments, specify state and city if the rule applies only to that area.
• Carriers. Choose the carriers the fixed price applies to.
• Products. All products or only some.
• Rate rule. Select Price.
  • Amount. The price the buyer will see.
• Shipment type. Whether the rule depends on the order price or weight.
  • Minimum and maximum amount or Minimum and maximum weight. The range to apply the rule.

Omit carriers

Omit carriers hides the carriers you choose completely. The buyer does not see them at checkout and cannot select them. This is not a price of 0: the carrier stops appearing.

Use it when, once a condition is met (for example a minimum order amount), you do not want to offer those carriers. The others keep quoting as usual.

1. In Rate rule, select Add.
2. Complete Name, Country, zone if it applies, Carriers (the ones you want to hide), and Products.
3. Select Omit carriers. Amount fields are hidden: there is no discount, surcharge, or fixed price.
4. In Shipment type, set whether the rule depends on the order price or weight, and the minimum and maximum range.
5. Save.

In the list, the rule shows Omit carriers with no amount.

Important

You can edit, turn off, or delete any rule whenever you need to.

Check the result

1. Save the rule and confirm it appears in the list with the correct type (discount, increase, price, or Omit carriers).
2. In your store, build a test order that meets the condition (price, weight, products, and zone).
3. Open checkout and enter a postal code.

If you omitted carriers, those must not appear. If you applied a discount, increase, or fixed price, the cost must match the rule.

If the carriers are not hidden

• Store checkout must be on and those carriers must be in the quoter.
• The test order must fall within the price or weight range, the products, and the rule’s zone.
• The carriers that are hidden are the ones you selected in the rule, not the rest.
• This rule only changes what the buyer sees at store checkout. It does not change labels you generate by hand in Envia.

Frequently asked questions

How is omit different from a fixed price of 0?

With Price at 0 the carrier stays visible and the buyer can choose it. With Omit carriers it stops appearing.

What happens if I omit every carrier at checkout?

If the rule matches and no carrier remains visible, the buyer will not see shipping options for that order. Make sure other carriers stay available, or narrow the condition.

Does this replace checkout zones?

No. Checkout zones filter by destination. Omit filters by the order condition (price, weight, or products) and by the carriers you chose.

Related articles

• Automatic quoter (checkout)
• Custom shipping zones at checkout
• Fallback rates