Order detail view in Ecommerce

You can now open any ecommerce order in a full-screen detail view. You get more space, you can share the order’s direct link with your team, and you can move from one order to another without returning to the table each time.

The side panel is still available. The detail view is an additional way to manage the same order.

Note

You can open an order regardless of its status (pending, paid, fulfilled, partial, or canceled). Available actions such as quote or generate label depend on the order status, just as they do in the side panel.

What can you do in this view?

From the order detail you can:

• See the full order information (store, number, value, shipping method, and status)
• Edit addresses and packages when the order allows it
• Quote and generate labels
• Go to the previous or next order
• Search for another order by name
• Filter navigation by store (if you have more than one)
• Share the order link with your team
• Switch between origins when the order has more than one shipping location

This view is especially useful if you work with multi-origin orders, if you need to share an exact order with someone on your team, or if you prefer to move between orders without going back to the table.

Open an order detail

1. Sign in to your Envia.com account.

2. Go to Ecommerce Pro > View orders

3. In the order row, open the actions menu (the Create shipment button or the options menu).

4. Select Open order.

5. A new tab will open with the order detail view.

   

   Note

   The link is not public. Only people in your account with access to Ecommerce can open it. If the order does not exist or does not belong to your account, you will see a message saying the order was not found.

Navigate between orders

Header with search, store filter, arrows, and share button

At the top of the detail view you will find tools to move between orders without returning to the table:

Control	What it is for
Left arrow	Go to the previous order
Right arrow	Go to the next order
Search	Find an order by name and open it when you select it
Store filter	Limit navigation and search to a specific store (only appears if you have more than one)
Share	Copy the order URL to the clipboard to send it to your team

Search for another order

Order search with suggested results

Type the order number or name in the # Order field. Results will appear with status, date, amount, and store. Click the one you need to open it.

Filter by store

Store filter with a list of connected stores

If you have more than one connected store, use the selector (default All) to limit navigation and search to a specific store.

Go to the next or previous order

Next order button with Next order tooltip

Use the arrows to move forward or backward between orders. If there is no previous or next order, the corresponding arrow will appear disabled.

Share an order link

1. Open the order detail view.

2. Click the share button (share icon) at the top.

3. The URL is copied automatically to the clipboard.

4. Paste it where you need it (chat, email, internal ticket, and so on).

   

Anyone in your account with access to Ecommerce will be able to open that same order using the link. It is useful for follow-up, reviewing an incident, or continuing a fulfillment process started by someone else.

Note

This link is not intended for the end buyer. It is for internal collaboration inside your account.

Orders with several origins

Some orders ship from more than one origin location. In those cases, the detail view shows tabs for each origin.

• Each tab indicates the location name and how many packages belong to it.
• When you select a tab, you only see the packages for that origin.
• If the order has a single origin, the tabs do not appear and all packages are shown as usual.

This helps you quote and generate labels by location without mixing information from different warehouses or branches.

Generate labels from the detail view

The quote and label generation flow is the same one you already know from the side panel:

1. Review or adjust addresses and packages.
2. Quote the available shipping options.
3. Select the carrier and generate the label.
4. The order updates with the new status when the process is complete.

You can use the detail view as your main workspace when you need more screen space or to review several orders in a row.

Note

If the order is already fulfilled or canceled, you can review it, but quote or generate actions will only be available when the order status allows it.

Frequently asked questions

Can I open an order regardless of its status? Yes. The detail view works for any order in your account. What changes by status are the available actions (quote, generate label, and so on), just as in the side panel.

Does the detail view replace the Ecommerce side panel? No. Both options coexist. You can keep opening orders from the table in the side panel, or use the detail view when you need more space or to share the link.

Can I edit an order from this view? You can perform the same operational actions as in the side panel: adjust addresses and packages, quote, and generate labels, depending on what the order status allows. It does not change how orders are managed, only the workspace.

Is the shared link public? No. It only works for users in your account with access to Ecommerce. It is not intended to be sent to the end buyer.

What happens if I filter by store? Navigation between orders (previous/next) and search are limited to the orders of that store. If you choose All, you can move between orders from any of your connected stores.