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Shipping policies: Prohibited and restricted items

Prohibited items are those subject to legal restrictions or limits set by the company. Therefore, they cannot be shipped with the carrier.

Category Items Examples
Drugs and substances Drugs, CBD, narcotics, psychotropic substances
Hazardous substances Toxic substances, poisons, hazardous materials and waste
Explosives Explosives, compressed gases, exudated dynamite
Radioactive materials Explosive substances, radioactive materials
Animals and derivatives Live or dead animals, hides and leather, fresh meat
Perishable products Plants, flowers, fruit, vegetables, legumes, etc.
Medicines and samples Medicines, lab samples, biological waste
Other Engines with fuel, loaded firearms, items that can damage LTL units, floors, tiles, and slabs
Other Vapes, cigarettes, pornographic material,

Restricted items can be shipped, but they are subject to special conditions. If you ship any of the following items, no compensation or claim will apply.

Category Item Example
Fragile items Glass
Counterfeit goods “Pirated” or “imitation” goods
Valuable objects Jewelry
Beverages Alcoholic beverages
Perishable products Perishable items that spoil easily
Liquids Liquids (if they leak, additional charges may apply)
Valuable items Coins, currency, valuables documents, precious metals
Valuable objects Jewelry, gold bars, antiques, works of art
  • Before you generate your shipping label, check the full list of prohibited and/or restricted items in our Terms and Conditions. Keep in mind that the list above can vary by country.
  • Make sure the containers or packaging of your items are suitable for transport. envia.com is not responsible for loss, theft, or damage when you ship any of the prohibited items listed in our Terms and Conditions.

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