Connect your store
If you sell in an online store, you can connect it to Envia to view orders (your ecommerce sales) and generate labels without entering everything by hand. The flow is in shipping.envia.com.
If your platform is Shopify or Tiendanube, use that store’s guide. This article covers the general flow.
Before you start
Section titled “Before you start”- An Envia account and administrator access to the store.
- The person who connects the store is usually the Envia account administrator. Other roles may be able to view orders but not connect the store.
Connect the store
Section titled “Connect the store”-
Sign in to shipping.
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Open Ecommerce to view orders, or Integrations to connect.
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Choose your platform from the list Envia shows.
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Authorize the store (sign in or grant the permissions that platform asks for).
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When it finishes, the store is linked to your account.
What happens next
Section titled “What happens next”In Ecommerce you see the orders that synced. From an order you can go on to generate the label.
Frequently asked questions
Section titled “Frequently asked questions”Do I have to connect a store to create a label? No. Create shipment works with origin, destination, and package entered by hand. The store is there to bring in orders.
Can I connect more than one store? Yes, if your account allows it. Each store is authorized separately in Integrations.
The store is connected and I do not see orders. Check that authorization finished and that there are new orders on the platform. If it is still empty, go to Contact.